After some time of active cooperation in the Microsoft CRM newsgroup the idea was developed to build this website. It should be round a summary of the most frequent questions and solving tasks around Microsoft CRM ... Contents of this Website address themselves to everybody who has already collected experiences with MS CRM or who wants to work with it.

Please note that this website is private and no support website of Microsoft.

I wish on all time successful CRM pojects
Sincerelly yours, Andreas Donaubauer, MVP for CRM

Microsoft has released Update Rollup 8. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/…

Microsoft has released Update Rollup 7. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/…

Microsoft has released Update Rollup 21. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

Install Microsoft Dynamics CRM for Outlook, also known as the CRM 2011 Outlook client. Microsoft Dynamics CRM for Outlook enables access to your Microsoft Dynamics CRM data through Outlook.

http://www.microsoft.com/downloads/...

Download Microsoft Dynamics CRM Server 2011. This download also includes Microsoft Dynamics CRM Reporting Extensions.

http://www.microsoft.com/downloads/...

The E-mail Router is an interface between the Microsoft Dynamics CRM system and one or more Exchange servers or POP3 servers for incoming e-mail, and one or more SMTP or Exchange servers for outgoing e-mail. E-mail messages come into the Microsoft Dynamics CRM system through the E-mail Router.

http://www.microsoft.com/downloads/...

Microsoft Dynamics CRM 2011 Language Packs contain translated text, such as labels, error messages, and Help. This lets you view Microsoft Dynamics CRM in a language other than the base language.

http://www.microsoft.com/downloads/...

Microsoft Dynamics CRM 2011 Report Authoring Extension is required to author custom Fetch-based reports for Microsoft Dynamics CRM by using Business Intelligence Development Studio.

http://www.microsoft.com/downloads/...

With this solution, you get the same functionality as the Microsoft Dynamics CRM on premises version. In addition, you benefit from a minimized maintenance, as well as a significantly shortened deployment time. This solution is a powerful CRM application that allows you to provide an individualised service to their customers, improve their marketing effectiveness, and improve sales performance.

http://crm.dynamics.com/

You get more control and flexibility through the internally deployed Microsoft Dynamics CRM on premises and take advantage of the integration of your Microsoft Office productivity applications. Microsoft Dynamics CRM directly in Microsoft, you can Use Office Outlook.

http://crm.dynamics.com/

Microsoft Dynamics CRM 2011 Implementation Guide
This guide contains comprehensive information about how to plan, install, and maintain Microsoft Dynamics CRM 2011.
http://www.microsoft.com/downloads/...

Microsoft Dynamics CRM 2011 Performance Counters
This document provides information about the Microsoft Dynamics CRM 2011 performance counters available for use in Windows Performance Monitor.
http://www.microsoft.com/downloads/...

System Center Monitoring Pack for Microsoft Dynamics CRM 2011
The System Center Monitoring Pack for Microsoft Dynamics CRM 2011 enables you to administer the Microsoft Dynamics CRM 2011 application in Microsoft System Center Operations Manager (SCOM) 2007 SP1 and System Center Operations Manager 2007 R2.
http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 19. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.
http://www.microsoft.com/downloads/...

Update Rollup 4 for Microsoft Dynamics CRM 2011 (KB 2556167)

Microsoft has released Update Rollup 4. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
http://www.microsoft.com/downloads/...

Articles About Using and Configuring Microsoft Dynamics CRM 3.0

This download contains articles to help sales, marketing, customer service, customizer, and system administrator users learn to use Microsoft Dynamics CRM.
http://www.microsoft.com/downloads/...

The Microsoft Dynamics CRM 2011 Software Development Kit (SDK) is for developers, system customizers, and report writers.This SDK documentation contains information for developers writing server side code, custom business logic, integration modules, workflow assemblies, and plug-ins. It provides an architectural overview of Microsoft Dynamics CRM, the entity model, security model, and Web services. Sample code and walkthroughs are provided to guide you through the new features. It also contains information for developers customizing the Web client or Microsoft Dynamics CRM for Microsoft Office Outlook, including scripting, integration of custom Web pages, and lots of sample code.
http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 3. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
http://www.microsoft.com/downloads/...

Update Rollup 2 for Microsoft Dynamics CRM 2011 (KB 2466086)

Microsoft has released Update Rollup 2. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 1. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 19. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.
http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 18 for Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Microsoft Office Outlook, Microsoft Dynamics CRM Data Migration Manager, Microsoft Dynamics CRM 4.0 Language Packs, and Microsoft Dynamics CRM 4.0 E-mail Router.
http://www.microsoft.com/downloads/...

Optimizing and Maintaining Client Performance for Microsoft Dynamics CRM 2011 and CRM Online

The white paper provides readers with the information necessary to ensure and maintain the optimal performance of the clients connecting to a business solution based on Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM Online.
http://www.microsoft.com/downloads/...

This article lists the updates and the hotfixes that are available for Microsoft Dynamics CRM 4.0.

read more at the following URL: http://support.microsoft.com/kb/949256/en-us

Install Microsoft Dynamics CRM 4.0 for Outlook and Microsoft Dynamics CRM 4.0 for Outlook with Offline Access. For on-premise and Service Provider editions of Microsoft Dynamics CRM 4.0 only.

http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 13. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 13. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 12. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 11 for Microsoft Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Microsoft Office Outlook, Microsoft Dynamics CRM Data Migration Manager, Microsoft Dynamics CRM 4.0 Language Packs, and Microsoft Dynamics CRM 4.0 E-mail Router.

http://www.microsoft.com/downloads/...

For more information about this release, see Microsoft Knowledge Base article 981328:
Update Rollup 11 is available for Microsoft Dynamics CRM 4.0

Microsoft has released Update Rollup 10. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 9. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

This package contains the complete software development kit for Microsoft Dynamics CRM 4.0.

Download: http://www.microsoft.com/downloads/...

Microsoft has released Update Rollup 7. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 4.0. It includes performance enhancements that are packaged together for easy deployment.

http://www.microsoft.com/downloads/...

CRM Accelerators are a range of add-on solutions developed for Microsoft Dynamics CRM 4.0 customers and partners. Each accelerator is available at no cost and will showcase how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales and service capabilities. Microsoft Dynamics CRM customers and partners are encouraged to further extend these accelerators to meet their specific business needs. Each accelerator will be fully supported as per any other customization for Microsoft Dynamics CRM that follows SDK guidelines. Additionally, all samples are supplied with full source-code so they can be extended further to meet specific customer requirements.

http://www.codeplex.com/crmaccelerators

This paper includes high-level guidance on using IAG to implement an ADFS solution for Microsoft Dynamics CRM 4.0.

http://www.microsoft.com/donwloads

This guide contains comprehensive information about how to plan, install, and maintain Microsoft Dynamics CRM 4.0.

http://www.microsoft.com/donwloads

This article lists updates and hotfixes that are available for Microsoft Dynamics CRM 3.0.

read more at the following URL:
http://support.microsoft.com/kb/908951/en-us

More updates and hotfixes.

The Mobile Client for CRM 3.0 was released at april 4th.

Essentially, Microsoft CRM Mobile is lean but still muscular, completely portable, and designed to run on Pocket PCs and Pocket PC Phone Editions with Microsoft Windows Mobile 2003 software.

More information under following links:

Mobile Client overview: http://www.microsoft.com/dynamics/crm/product/mobiletechnology.mspx
Mobile Client download: http://www.microsoft.com/downloads/details.aspx?...en
Mobile Client brochure: http://download.microsoft.com/download/...CRM_Mobile_Brochure.PDF

Since March 2006 the database diagrams for CRM 3.0 are available.
This is a series of diagrams showing the logical database structure for Microsoft CRM 3.0.

The following diagrams are included:

• Sales Force Automation Entities

• Activities Entities

• Organization Entities

• Marketing Automation Entities

• Security Entities

• Service Management Entities

• Quote, Order, and Invoice Entities

• Case and Contract Entities

• Product Catalog Entities

• Answer Entities

Download link:
http://www.microsoft.com/downloads/...

More instruction-Downloads.

Microsoft Dynamics CRM 3.0 was designed to give businesses what they want most in a CRM system—a customer relationship management that people will use.
It works the way your business does. Your information technology (IT) staff can integrate Microsoft CRM with existing systems. Your sales forces can use Microsoft CRM without ever leaving Microsoft Outlook.

Microsoft offers CRM in two editions—Microsoft Dynamics CRM 3.0 Small Business Edition and Microsoft Dynamics CRM 3.0 Professional Edition. Both build on previous versions to help businesses of all sizes develop stronger and more profitable relationships. Here’s a quick look at the latest Microsoft CRM features.

read more under the following URL:
http://www.microsoft.com/dynamics/crm/product/whatsnew.mspx

Microsoft Dynamics CRM 3.0 is Microsoft's customer relationship management solution built to fit the needs of organizations of all sizes. Take a closer look at Microsoft CRM and see how it works the way you do, works the way your business does, and works the way IT expects it to. Here’s how you can evaluate Microsoft CRM for yourself.

read more under the following URL:
http://www.microsoft.com/dynamics/crm/product/evaluation.mspx

Four new snap-in programs allow Microsoft Office 2003 users to interact with data and business processes from certain Microsoft Dynamics applications as they create documents, collaborate and manage their calendar – all without having to leave Microsoft Office.

read more under the following URL:
http://www.microsoft.com/presspass/features/2006/feb06/02-20Dynamics.mspx